Prospect Lake Auto Care

Mon - Fri: 7:30 AM - 5:00 PMAppointment
5

Amazing service! Great pricing! Love the fact that they perform only necessary work after a complete inspection; not just all the scheduled service even when it is in excellent condition. Completely trust their professionalism. Certified Red Seal mechanics. All diagnostic and repair service equipment is modern technology saving on guesswork and costs to clients. Highly recommended!

5

The staff are so friendly and personable. They do a great job and don’t try to sell you services you don’t need. I have been going to them for years and have always felt welcomed and cared for. I love that they have loner cars available so I can book on a day they have one and carry on with my day. I love the digital review of the health of my car after each service check.

5

Thanks for the quick service!

5

Hello from long-time Customer M., who brought my car in at 8:00 am on August 31st. I hung around close by your place, and gave my cel phone number, so I could be notified when my vehicle was ready. When I did NOT receive your call in the time-frame estimated the job would take, I walked back to your office, and was told that the office had actually left a message on my cel. But I didn't receive it. Your receptionist and one of the mechanics who also happened to be in the office, both confirmed that certain cel phone providers worked from YOUR location better than others. When I told them my provider's name (Virgin) , they were NOT surprised that didn't go through. So, my strong suggestion TO IMPROVE CUSTOMER SATISFACTION is to advise customers about this possibility. Then they can possibly phone your number around the estimated finishing time In my situation, if I had known this, I would have given your receptionist my HOME number, and while waiting, could have phoned my land line from my cel phone to retrieve your message. Thank you for giving your customers this 'Personal Review' opportunity. But, when I pressed 'SUBMIT' it did not work. I even tried copying and pasting this into the place where it said PLEASE ENTER YOUR REVIEW. That did not work either. Marjorie

5

Great customer service. Knowledgeable car service. Highly recommended

5

Always excellent service. Thx

5

Prospect Lake Auto Care remind me of the good old days ......... service with a smile. My old battery was flat this morning at 8:30 and I was driving away with a new one at 10 am. No fuss, just excellent service!

5

Very happy with the service They were very efficient and fast

5

EXELLANT SERVICE!! QUICK AND EFFICIENT. REALLY NICE PEOPLE.

5

Excellent service

Prospect Lake Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Prospect Lake Auto Care (250) 744-1773 if you have any issues in accessing any area of our website.