Whether your vehicle needs a repair, maintenance, or inspection, our team of skilled technicians is dedicated to providing you with top-notch service. At Prospect Lake Auto Care, our mission is clear: to consistently deliver unmatched quality and care to our valued customers. We have been proud to serve our community in Victoria, BC with mechanical service, brake repair, trailer repair, tire sales and installation and much more for over 30 years. We invite you to experience the difference, and give us a call to book your next scheduled maintenance appointment.
Had a great experience at Prospect Lake Auto Care getting my front brake pads and rotators replaced! Mike was wonderful to work with and the service was reasonably priced. No hidden fee's and a transparent quote provided over the phone prior to receiving service. Mike even followed up via text the next day to ensure I was satisfied with the work completed. I highly recommend Prospect Lake Auto Care!!
Stephanie Duncan Mar 3, 2025
I ended up taking my 2019 Porsche Macan to Prospect Lake Autocare after I received a ridiculously high quote to service my car from the dealer. Shannon was extremely efficient, booked me in for the following week and provided a courtesy car for the day. The service fee was reasonable and they also included a detailed inspection report. I paid a fraction of what the dealer quoted! Really happy with the experience and I’ll be returning for future service!
Julie Watkins Feb 2, 2025
I pulled into this shop unexpectedly with no appointment on a random day with a very low back tire. I chatted with the receptionist who was the most friendly kind lady ever and got the guys in the shop to take a look almost immediately. They identified the issue as my valve stems and offered to replace them right on the spot for no cost I couldn’t be more thankful for this shop as I was battling with kal tire for a long time who ultimately led me to this problem 😅 this company had my back and got them fixed in not even a bit over 30 mins. They are truly reliable and i could only imagine they succeed with full effort in all their other services:) thank you prospect
Lauren Shular Dec 12, 2024
Best Auto Care please on Vancouver island I would’ve re-commended…BUT please BE Advised.they Qouted my 61 year old mom 2400. And that would have been fine but look please help.
stephan friebe Dec 12, 2024
Highly recommend, have had a few repairs done and they keep impressing me each time, right from the start they had great communication and work hard to get things done ASAP and done right. Honest and great pricing too. Thanks again to the team at Prospect for keeping us rolling 😁
Blake Atherton Nov 11, 2024
Easy to communicate with, reasonable & honest. Replaced all my brake lines. Thanks guys
Luke Waldner May 5, 2024
They were so wonderful to work with! Would recommend to anyone.
hailey cooke Mar 3, 2024
Great experience as always! I've been going to PLA for 8 years and counting and will keep coming back. Thanks to the team for getting me in for some same day service on a small issue.
Scott Macdonald May 5, 2021
Volkswagen needed alternator work. Good honest mechanic. Wish they were all like this.
Josh C Mar 3, 2024
I was recently referred to Prospect Lake Auto for diagnosis/repairs on my Jeep. I was told that “Mike” @ Prospect was the S. Island all-things-Jeep guy and I was not disappointed! Within seconds of looking under the hood he found the problem. He knew exactly where to look and explained to me in detail what was going on. I booked in to have the repairs done and my experience with Mike as well as Shannon (who takes care of all logistics… I’m thinking she basically runs the place lol) was exceptional. Highly skilled, organized, friendly and knowledgeable folks at Prospect Lake Auto. I highly recommend this place!
Kat Hinter Mar 3, 2024
Love stopping in this place to grab gas when in the area . Such great customer service. So friendly here
Jacqueline Gaddes Mar 3, 2024
They were excellent and professional to deal with
Brent Thornicroft Nov 11, 2022
Prospect Auto has been my default auto repair for quite a few years because of their efficient, dependable service I highly recommend them to anyone looking for the same.
Lloyd Haarala Jul 7, 2021
Great service
Kevy D Feb 2, 2024
Great people and better service. Highly recommend them. Thank you
R Scott Feb 2, 2024
These folks are the best. Thanks always!
Barbara Belknap Jan 1, 2024
The service here was wonderful! Came recommended from a friend. They were upfront about when they could get it in, they delivered within that time, helped me sort out transport, and fixed an the issues I had at a reasonable cost. The owner is local and the communication was great. They have loaner cars available (one wasn't available to me at the time) but they offered to work around the loaner car schedules. This is my new place to have my car serviced. Plus it's right across from a nice cafe.
Selina McGinnis Jan 1, 2024
As always; fabulous, prompt, effective and reasonably priced services. Excellent!
Debbie Haines Aug 8, 2021
Fast efficient service. The perfect neigbourhood mechanics. Thank you Mike and crew.
Mr and Mrs Neil Cormie Dec 12, 2023
Great place . They got me in and back on the road in great time. Very understanding. Great work will be back for all my truck needs
Mouse Dec 12, 2023
Great team good fingers :)
Dwayne Strong May 5, 2023
Staff is always friendly and knowledgeable
Laura-Lea Berna Dec 12, 2023
Best car service around!! Extremely trustworthy and very honest!! This small neighborhood garage makes you feel like family!!
Katrin van der Leeden Aug 8, 2021
Great communication. Service and value!
Holly Lee Nov 11, 2023
Mike & the crew rescue me & my Fiat every time… reminding me that I am not driving a four wheel drive off-road vehicle….
Bill Milliken Aug 8, 2023
I had a flat tire emergency on vacation in Victoria and had to get to a ferry to get home. I called these guys and they took it in right away and I made my ferry. I am an auto shop owner so I know this was a sacrifice for them as they wouldn't have any real future relationship with me and a flat repair isn't exactly a big money maker. But they did it with a smile and their tech was very particular about wheel lug torque specs and tire pressures (again: I have inside knowledge). I don't write reviews but these guys deserve it. Character First - that's what they were. Thank you!
Damian Shaw Nov 11, 2023
My Bmw randomly stopped running in the middle of nowhere, i came across the only place for miles. Parts were hard to get but Mike gave me a loaner for a few days til it was fixed. Even the shops where ive bought brand new cars from didnt supply a car while mine was being fixed. More than happy with his price and his customer service was great
Brandy Buchan Nov 11, 2023
Great service, great people, professional work. Highly recommend!
Luke Davison Oct 10, 2023
Fantastic service that’s always friendly and dependable. I am not a car person and I feel very safe brining my vehicle to prospect lake auto because I know they are never going to over sell me services I don’t actually need. I really feel like family. Thank you!
Tamara Monod Oct 10, 2023
Prospect Lake auto is my go to for maintenance and repairs. They are kind, helpful, and prompt.
Cheryl Relf Oct 10, 2023
Friendly staff! Able to get my vehicle in for an inspection really quickly!
James Burgess Oct 10, 2023
They really helped me. Fixed my jammed 1st gear and saved me tons. Highly recommend from a friend and I also recommend them. Very happy with the service
Jamie Hill Sep 9, 2023
They derive my vehicles well!!
Jon Ilnytzky May 5, 2021
I brought my car to Prospect lake auto repair on a drive by. They could take me in right away while dealers, other places could book me in “in three or four weeks”. They offered me a loaner car, called me later that afternoon wth a diagnosis and a quote. The work was completed the next day, under budget. I was very happy with the customer services, workmanship and no hidden surprises. 10/10 would go back.
Peter Grundmanis Sep 9, 2023
I trusted Mike and his crew 30 years ago with my Nova and I still trust Mike and his crew today on my Subaru. Thank you for straight forward, honest, trustworthy service. Thank you Prospect Lake Auto Service, you are the best 😊
Susan Higgs Aug 8, 2023
Excellent service!!!!
Scott Blair Aug 8, 2023
INCREDIBLE staff & service. I will trust them with ever vehicle I ever own. HIGHLY RECOMMEND
Valerie Vega Aug 8, 2023
Great 1st experience. I took my vehicle in and was very happy with the service. I will make prospect lake my new go to! Hopefully I won't have to go there to often tho lol. 😅
Tyler Balderston Aug 8, 2023
