Visit Prospect Lake Auto Care for all of your Ram truck repair and service needs! We offer outstanding service with our highly trained technicians, making your next vehicle repair a breeze.
We have been servicing Burlington and the surrounding area with vast experience working with all types of Ram trucks from the 1500 to the 3500.
We are a great dealership alternative. We offer all repairs and services that you would find at a dealership, honoring your vehicle warranty. Call today to book your Ram truck for one of the many services we offer below.
We also offer personalization and/or customization services for your Ram truck in Victoria, BC. Call for accessory options such as lift kits, leveling kits, custom wheels and accessories!
We are your local Ram truck specialist. Allow us to keep your vehicle in top performance. Call or book an appointment online today!
Excellent customer service from Colin who fit me in last minute for a repair
Phil Bowers Sep 9, 2025
Great people. They were able to fit in an appointment for the very next day of my call because my car needed urgent attention. Honest and proper workmanship.
T. Kerem Isik Sep 9, 2025
What amazing service! Gary was fabulous! He managed to fit us in for a vehicle inspection with little notice. The vehicle inspection results were emailed to us so that we now have an electronic record for our files. The inspection report was extremely thorough. Ten out of ten guys! On one final note, the other guy in the office also told us that we should do an online search to see if there are any liens, accidents, etc. reported on the car. Of course, we folled his advice, but how decent of him.
M D Jul 7, 2025
Lost my brakes on my Ford F-350 coming down from Heartland and Prospect Lake took care of me and my daughter right away. Great service as they also did a follow-up inspection and fix on the pads months later!
Kael Campbell Jul 7, 2025
Great experience at this garage. The team was professional, friendly, and explained everything clearly. Work was done on time and fairly priced. I highly recommend them and will be back. Nomi.
Nomi Levi May 5, 2025
I pulled into this shop unexpectedly with no appointment on a random day with a very low back tire. I chatted with the receptionist who was the most friendly kind lady ever and got the guys in the shop to take a look almost immediately. They identified the issue as my valve stems and offered to replace them right on the spot for no cost I couldn’t be more thankful for this shop as I was battling with kal tire for a long time who ultimately led me to this problem 😅 this company had my back and got them fixed in not even a bit over 30 mins. They are truly reliable and i could only imagine they succeed with full effort in all their other services:) thank you prospect
Lauren Shular Dec 12, 2024
Best Auto Care please on Vancouver island I would’ve re-commended…BUT please BE Advised.they Qouted my 61 year old mom 2400. And that would have been fine but look please help.
stephan friebe Dec 12, 2024
Easy to communicate with, reasonable & honest. Replaced all my brake lines. Thanks guys
Luke Waldner May 5, 2024
They were so wonderful to work with! Would recommend to anyone.
hailey cooke Mar 3, 2024
Great experience as always! I've been going to PLA for 8 years and counting and will keep coming back. Thanks to the team for getting me in for some same day service on a small issue.
Scott Macdonald May 5, 2021
Volkswagen needed alternator work. Good honest mechanic. Wish they were all like this.
Josh C Mar 3, 2024
I was recently referred to Prospect Lake Auto for diagnosis/repairs on my Jeep. I was told that “Mike” @ Prospect was the S. Island all-things-Jeep guy and I was not disappointed! Within seconds of looking under the hood he found the problem. He knew exactly where to look and explained to me in detail what was going on. I booked in to have the repairs done and my experience with Mike as well as Shannon (who takes care of all logistics… I’m thinking she basically runs the place lol) was exceptional. Highly skilled, organized, friendly and knowledgeable folks at Prospect Lake Auto. I highly recommend this place!
Kat Hinter Mar 3, 2024
Love stopping in this place to grab gas when in the area . Such great customer service. So friendly here
Jacqueline “J-bear” Gaddes Mar 3, 2024
They were excellent and professional to deal with
Brent Thornicroft Nov 11, 2022
Prospect Auto has been my default auto repair for quite a few years because of their efficient, dependable service I highly recommend them to anyone looking for the same.
Lloyd Haarala Jul 7, 2021
Great service
Kevy D Feb 2, 2024
Great people and better service. Highly recommend them. Thank you
R Scott Feb 2, 2024
These folks are the best. Thanks always!
Barbara Belknap Jan 1, 2024
The service here was wonderful! Came recommended from a friend. They were upfront about when they could get it in, they delivered within that time, helped me sort out transport, and fixed an the issues I had at a reasonable cost. The owner is local and the communication was great. They have loaner cars available (one wasn't available to me at the time) but they offered to work around the loaner car schedules. This is my new place to have my car serviced. Plus it's right across from a nice cafe.
Selina McGinnis Jan 1, 2024
As always; fabulous, prompt, effective and reasonably priced services. Excellent!
Debbie Haines Aug 8, 2021
Fast efficient service. The perfect neigbourhood mechanics. Thank you Mike and crew.
Mr and Mrs Neil Cormie Dec 12, 2023
Great place . They got me in and back on the road in great time. Very understanding. Great work will be back for all my truck needs
Mouse Dec 12, 2023
Great team good fingers :)
Dwayne Strong May 5, 2023
Staff is always friendly and knowledgeable
Laura-Lea Berna Dec 12, 2023
Best car service around!! Extremely trustworthy and very honest!! This small neighborhood garage makes you feel like family!!
Katrin van der Leeden Aug 8, 2021
Mike & the crew rescue me & my Fiat every time… reminding me that I am not driving a four wheel drive off-road vehicle….
Bill Milliken Aug 8, 2023
I had a flat tire emergency on vacation in Victoria and had to get to a ferry to get home. I called these guys and they took it in right away and I made my ferry. I am an auto shop owner so I know this was a sacrifice for them as they wouldn't have any real future relationship with me and a flat repair isn't exactly a big money maker. But they did it with a smile and their tech was very particular about wheel lug torque specs and tire pressures (again: I have inside knowledge). I don't write reviews but these guys deserve it. Character First - that's what they were. Thank you!
Damian Shaw Nov 11, 2023
Great service, great people, professional work. Highly recommend!
Luke Davison Oct 10, 2023
Fantastic service that’s always friendly and dependable. I am not a car person and I feel very safe brining my vehicle to prospect lake auto because I know they are never going to over sell me services I don’t actually need. I really feel like family. Thank you!
Tamara Monod Oct 10, 2023
Prospect Lake auto is my go to for maintenance and repairs. They are kind, helpful, and prompt.
Cheryl Relf Oct 10, 2023
They really helped me. Fixed my jammed 1st gear and saved me tons. Highly recommend from a friend and I also recommend them. Very happy with the service
Jamie Hill Sep 9, 2023
They derive my vehicles well!!
Jon Ilnytzky May 5, 2021
I brought my car to Prospect lake auto repair on a drive by. They could take me in right away while dealers, other places could book me in “in three or four weeks”. They offered me a loaner car, called me later that afternoon wth a diagnosis and a quote. The work was completed the next day, under budget. I was very happy with the customer services, workmanship and no hidden surprises. 10/10 would go back.
Peter Grundmanis Sep 9, 2023
I trusted Mike and his crew 30 years ago with my Nova and I still trust Mike and his crew today on my Subaru. Thank you for straight forward, honest, trustworthy service. Thank you Prospect Lake Auto Service, you are the best 😊
Susan Higgs Aug 8, 2023
INCREDIBLE staff & service. I will trust them with ever vehicle I ever own. HIGHLY RECOMMEND
Valerie Vega Aug 8, 2023
Great 1st experience. I took my vehicle in and was very happy with the service. I will make prospect lake my new go to! Hopefully I won't have to go there to often tho lol. 😅
Tyler Balderston Aug 8, 2023
Great service!
Judith Nylvek Jan 1, 2023