5295 West Saanich Rd #B, Victoria, BC V9E 2E8

Understanding Struts And Shocks At Prospect Lake Auto Care

Understanding Struts and Shocks at Prospect Lake Auto Care

When you drive your vehicle, you want a smooth ride, whether you’re cruising down the highway or navigating a bump in the road. One of the essential components that contribute to this comfort is the shocks and struts in your vehicle’s steering and suspension systems. At Prospect Lake Auto Care in Victoria, BC, we want to help you understand how these parts work, when to replace them, and why they are important for your car’s performance.

The Role Of Shocks And Struts

Shocks and struts are types of shock absorbers that play a key role in your vehicle’s suspension system. They are designed to dampen the impact of bumps and potholes on the road, ensuring that your car maintains traction and stability. This is especially important for keeping the tires in contact with the road, which helps reduce tire wear and improves handling.

Over time, however, these components can wear down. Worn shocks and struts may not absorb impacts as effectively, leading to a rougher ride and decreased control over your vehicle. You might notice excessive bouncing, difficulty steering, or even uneven tire wear if your shocks or struts are failing. If you suspect you have bad shocks, it is essential to have them checked as soon as possible.

Signs Of Worn Parts

It can be challenging to know when your shocks or struts need attention. Here are some common signs that your vehicle may require maintenance:

  • Bouncing or Swaying: If your car continues to bounce after hitting a bump in the road, it could be a sign that your shocks and struts are worn out.
  • Uneven Tire Wear: Inspect your tires for signs of uneven tread wear. If one side is wearing faster than the other, it might indicate an issue with your suspension system.
  • Leaking Fluid: Check for oil or fluid leaking from your shocks or struts. This is a clear sign that they need to be replaced.
  • Difficulty Steering: If you notice that your steering feels loose or unresponsive, it may be due to worn shocks or struts affecting your vehicle’s stability.
  • Nose Diving: If your car’s front end dips down significantly when you brake, it might be time to replace your shocks or struts.

Experts generally recommend replacing shocks and struts every 50,000 miles. Regular maintenance will help ensure that your vehicle operates smoothly and safely.

Why Replace Worn Shocks And Struts?

If you have determined that you need to replace shocks or struts, it is crucial not to delay this maintenance. Worn parts can lead to several issues, including:

  • Reduced Comfort: Your ride will be less comfortable as the vehicle struggles to absorb road imperfections.
  • Safety Concerns: Worn shocks and struts can impair your vehicle’s handling and increase stopping distances, making it harder to react to sudden obstacles.
  • Increased Tire Wear: Bad shocks can cause uneven tire wear, which may lead to costly replacements sooner than expected.
  • Compromised Suspension Movement: Properly functioning shocks and struts are essential for optimal suspension movement. They help keep your wheels aligned with the road, ensuring better handling and stability.

Trust Prospect Lake Auto Care

At Prospect Lake Auto Care, we understand how important shocks and struts are for your vehicle’s performance and your safety on the road. Our experienced technicians are here to help diagnose any issues with your suspension system. If you notice any signs of wear and tear, don’t hesitate to contact us. We can provide a thorough inspection and recommend the best course of action.

Keeping your vehicle in top shape is our priority. Whether it’s time to replace worn shocks and struts or perform routine maintenance, we’re committed to ensuring you enjoy a smooth and safe ride. Reach out today to schedule an appointment, and let us help you keep your vehicle performing at its best!

 

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Our Customer Reviews

Excellent customer service from Colin who fit me in last minute for a repair

Phil Bowers Sep 9, 2025

Great people. They were able to fit in an appointment for the very next day of my call because my car needed urgent attention. Honest and proper workmanship.

Kerem Işık Sep 9, 2025

What amazing service! Gary was fabulous! He managed to fit us in for a vehicle inspection with little notice. The vehicle inspection results were emailed to us so that we now have an electronic record for our files. The inspection report was extremely thorough. Ten out of ten guys! On one final note, the other guy in the office also told us that we should do an online search to see if there are any liens, accidents, etc. reported on the car. Of course, we folled his advice, but how decent of him.

M D Jul 7, 2025

Lost my brakes on my Ford F-350 coming down from Heartland and Prospect Lake took care of me and my daughter right away. Great service as they also did a follow-up inspection and fix on the pads months later!

Kael Campbell Jul 7, 2025

Fair prices, good service.

Wiliam Leite Jun 6, 2025

Highly recommended — their attention to detail and ability to solve what others missed is truly impressive.

Wang Dun Jun 6, 2025

Great experience at this garage. The team was professional, friendly, and explained everything clearly. Work was done on time and fairly priced. I highly recommend them and will be back. Nomi.

Nomi Levi May 5, 2025

Best service you can trust. Refreshing experience

Brad Dyrbye Apr 4, 2025

Had a great experience at Prospect Lake Auto Care getting my front brake pads and rotators replaced! Mike was wonderful to work with and the service was reasonably priced. No hidden fee's and a transparent quote provided over the phone prior to receiving service. Mike even followed up via text the next day to ensure I was satisfied with the work completed. I highly recommend Prospect Lake Auto Care!!

Stephanie Duncan Mar 3, 2025

I ended up taking my 2019 Porsche Macan to Prospect Lake Autocare after I received a ridiculously high quote to service my car from the dealer. Shannon was extremely efficient, booked me in for the following week and provided a courtesy car for the day. The service fee was reasonable and they also included a detailed inspection report. I paid a fraction of what the dealer quoted! Really happy with the experience and I’ll be returning for future service!

Julie Watkins Feb 2, 2025

I pulled into this shop unexpectedly with no appointment on a random day with a very low back tire. I chatted with the receptionist who was the most friendly kind lady ever and got the guys in the shop to take a look almost immediately. They identified the issue as my valve stems and offered to replace them right on the spot for no cost I couldn’t be more thankful for this shop as I was battling with kal tire for a long time who ultimately led me to this problem 😅 this company had my back and got them fixed in not even a bit over 30 mins. They are truly reliable and i could only imagine they succeed with full effort in all their other services:) thank you prospect

Lauren Shular Dec 12, 2024

Best Auto Care please on Vancouver island I would’ve re-commended…BUT please BE Advised.they Qouted my 61 year old mom 2400. And that would have been fine but look please help.

stephan friebe Dec 12, 2024

Highly recommend, have had a few repairs done and they keep impressing me each time, right from the start they had great communication and work hard to get things done ASAP and done right. Honest and great pricing too. Thanks again to the team at Prospect for keeping us rolling 😁

Blake Atherton Nov 11, 2024

Easy to communicate with, reasonable & honest. Replaced all my brake lines. Thanks guys

Luke Waldner May 5, 2024

They were so wonderful to work with! Would recommend to anyone.

hailey cooke Mar 3, 2024

Great experience as always! I've been going to PLA for 8 years and counting and will keep coming back. Thanks to the team for getting me in for some same day service on a small issue.

Scott Macdonald May 5, 2021

Volkswagen needed alternator work. Good honest mechanic. Wish they were all like this.

Josh C Mar 3, 2024

I was recently referred to Prospect Lake Auto for diagnosis/repairs on my Jeep. I was told that “Mike” @ Prospect was the S. Island all-things-Jeep guy and I was not disappointed! Within seconds of looking under the hood he found the problem. He knew exactly where to look and explained to me in detail what was going on. I booked in to have the repairs done and my experience with Mike as well as Shannon (who takes care of all logistics… I’m thinking she basically runs the place lol) was exceptional. Highly skilled, organized, friendly and knowledgeable folks at Prospect Lake Auto. I highly recommend this place!

Kat Hinter Mar 3, 2024

Love stopping in this place to grab gas when in the area . Such great customer service. So friendly here

Jacqueline Gaddes Mar 3, 2024

They were excellent and professional to deal with

Brent Thornicroft Nov 11, 2022

Prospect Auto has been my default auto repair for quite a few years because of their efficient, dependable service I highly recommend them to anyone looking for the same.

Lloyd Haarala Jul 7, 2021

Great service

Kevy D Feb 2, 2024

Great people and better service. Highly recommend them. Thank you

R Scott Feb 2, 2024

These folks are the best. Thanks always!

Barbara Belknap Jan 1, 2024

The service here was wonderful! Came recommended from a friend. They were upfront about when they could get it in, they delivered within that time, helped me sort out transport, and fixed an the issues I had at a reasonable cost. The owner is local and the communication was great. They have loaner cars available (one wasn't available to me at the time) but they offered to work around the loaner car schedules. This is my new place to have my car serviced. Plus it's right across from a nice cafe.

Selina McGinnis Jan 1, 2024

As always; fabulous, prompt, effective and reasonably priced services. Excellent!

Debbie Haines Aug 8, 2021

Fast efficient service. The perfect neigbourhood mechanics. Thank you Mike and crew.

Mr and Mrs Neil Cormie Dec 12, 2023

Great place . They got me in and back on the road in great time. Very understanding. Great work will be back for all my truck needs

Mouse Dec 12, 2023

Great team good fingers :)

Dwayne Strong May 5, 2023

Staff is always friendly and knowledgeable

Laura-Lea Berna Dec 12, 2023

Best car service around!! Extremely trustworthy and very honest!! This small neighborhood garage makes you feel like family!!

Katrin van der Leeden Aug 8, 2021

Great communication. Service and value!

Holly Lee Nov 11, 2023

Mike & the crew rescue me & my Fiat every time… reminding me that I am not driving a four wheel drive off-road vehicle….

Bill Milliken Aug 8, 2023

I had a flat tire emergency on vacation in Victoria and had to get to a ferry to get home. I called these guys and they took it in right away and I made my ferry. I am an auto shop owner so I know this was a sacrifice for them as they wouldn't have any real future relationship with me and a flat repair isn't exactly a big money maker. But they did it with a smile and their tech was very particular about wheel lug torque specs and tire pressures (again: I have inside knowledge). I don't write reviews but these guys deserve it. Character First - that's what they were. Thank you!

Damian Shaw Nov 11, 2023

My Bmw randomly stopped running in the middle of nowhere, i came across the only place for miles. Parts were hard to get but Mike gave me a loaner for a few days til it was fixed. Even the shops where ive bought brand new cars from didnt supply a car while mine was being fixed. More than happy with his price and his customer service was great

Brandy Buchan Nov 11, 2023

Great service, great people, professional work. Highly recommend!

Luke Davison Oct 10, 2023

Fantastic service that’s always friendly and dependable. I am not a car person and I feel very safe brining my vehicle to prospect lake auto because I know they are never going to over sell me services I don’t actually need. I really feel like family. Thank you!

Tamara Monod Oct 10, 2023

Prospect Lake auto is my go to for maintenance and repairs. They are kind, helpful, and prompt.

Cheryl Relf Oct 10, 2023
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